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| Who We Are |
About us |
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| Citigroup Global Services Ltd (formerly E-serve International) is the Global Processing Center for Citi entities. A pioneer in the BPO industry, it began as a business processing arm for Citi India in 1992 and expanded to service Citi’s global operations in 1998. CGSL is driven by domain expertise in financial services and a highly evolved quality and control environment. Our talented and dedicated workforce of 12,000 people demonstrate a superior operational efficiency in over 500 different processes handling 700MM transactions and customer contacts annually. Operating out of world class state-of-the-art facilities in Mumbai, Chennai, Delhi, Bangalore, Hyderabad, Kolkata and Gurgaon, CGSL offers BPO solutions and services to Citi’s consumer, corporate and global wealth management entities in 50 countries. |
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Vision & Mission
Read our vision and mission statements to know what mettle we are made up of. |
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Core Values
.What we offer our clients is strongly grounded to the values that we believe in. |
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A Brief Fact File
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Milestones
Over the years, we have become one of the biggest players in
the market. |
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